Office Coordinator-Home Care Agency
Metuchen
Office Coordinator-Home Care Agency
Full Time • Metuchen
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Paid time off
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Simple IRA
Job Summary
We are seeking a compassionate and organized Office Coordinator to join our small team. In this role, you will be helping seniors and families in our community. Your responsibilities will include answering phone calls of both caregivers and clients, handle the scheduling of the caregivers to clients and troubleshoot all issues dealing with both. There is a lot of multi tasking and your input is always welcomed. We are looking for growth this year and are hoping you will be the person to make this possible.
Responsibilities
- Answer incoming phone calls professionally and warmly
- Schedule caregivers and coordinate client services
- Interview and onboard caregivers
- Speak with potential clients and families about our home care Services
- Provide excellent customer service and support
- Maintain clear communication with caregivers, clients and office staff
- Help ensure quality care and smooth daily operations
Qualifications
- Mature, reliable and professional demeanor
- Excellent communication and people skills
- Compassionate, patient and genuinely helpful
- Familiarity with local area and community resources
- Experience or familiarity with home care, healthcare, caregiving or senior servies preferred
- Strong organizational and scheduling abilities
- Comfortable multitasking in a fast-paced office environment
- Dependable attendance and strong work ethic
- Be able to work independently and hold down the office, when needed
- Be comfortable with learning and working with various computer Applications, such as Excel, Work, Axis Care and ACTS
Where Caring is Key
Since 2002, we have always been there when clients have needed us – ready to provide care in all ways. When faced with the decision to provide care, you need a trusted partner. One who has the knowledge gained from years of providing quality home care for people of all ages and types of needs. A partner who has the heart of a caregiver, and the expertise of a healthcare leader. We can help. Care always feels more comfortable at home. That is why our home care is always designed around an individual’s needs in their own living space. From short-term and transitional to life-long complex care, Key Home Care ensures that individuals can continue to live independently with dignity in familiar surroundings, while receiving expert, compassionate care.
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